The Problem
The clients lack the ability to observe metrics related to resource performance and assess availability for coverage across various departments.
The Goal
The goal is to deliver immediate insights to enhance decision-making and elevate productivity.
Solution
We have created a centralized dashboard that serves as the cornerstone of the product. When users log into the application, they will be directed to this dashboard, which provides an overview of KPI’s for their resources and departmental objectives. Additionally, users can delve further into these KPIs to gain insights into issues and contribute to resolving potential challenges.
My Role
In my role as a product manager, my responsibilities encompassed shaping the product vision, initiating the design process, overseeing execution, and managing communication with stakeholders. I transformed a concept into a tangible product by creating and substantiating business hypotheses, as well as conducting Customer Development activities. Collaborated with cross-functional teams spanning multiple countries (Czech Republic, Slovakia, Ukraine, and the United States), I effectively completed the project time and budget.
Result
An aesthetically pleasing application centered around the user, addressing the initial challenge. A revenue-generating product that significantly influences the company's overall revenue.
